CONTACT ONEPOINTUK
How can we help?
Order support, product questions, returns and seller enquiries — we’re here to help.
Choose the right contact route
Send your enquiry to the right team so we can help as efficiently as possible.
FOR CUSTOMERS
Customer support
Questions about a product, delivery, cancellation or return? Contact our UK-based support team.
Phone: 07341 845744
For an existing purchase, please include your order number and the email address used at checkout.
FOR SELLERS
Sell on OnePointUK
Want to open a store or need help with your seller account? Find registration information, marketplace guidance and seller support in one place.
Business details
Valenor Group Limited
Trading as OnePointUK
Company number 16620582
66 Paul Street, London, EC2A 4NA
Please note: The registered office is for statutory correspondence only and is not a customer returns address. Return instructions will be provided through the relevant order process.
